Mercy Care OTC Login

Mercy Care has OTC Login that is developed and designed for the members of Mercy care to manage their plan and benefits, track their health goals, order OTC products online, check eligible items, chat with customer service, and update personal information.

How Do I Login to Mercy Care OTC?

You Login to Mercy Care OTC in below simple steps:

1. Go to this link for member portal: https://www.mercycareaz.org/advantage/member-portal-app.html
2. Click on the login button to go to next page
3. Now click on member login option to be redirected to Aetna secure login
4. Enter your username and password
5. And click on secure login

What to Do If I Forgot my Mercy Care OTC Password?

If you don’t remember your password of Mercy Care portal, just follow the guidelines:

1. Click on the Forgot Password Link below.
2. Enter your username and date of birth, if correct
3. Click on next page to validate identity by entering email
4. Now reset your password and login again

How to Create a Mercy Care OTC Account?

If you don’t have an account, just do as the following:

1. Click on the Register button on the login page or go to this link: https://www.aetna.com/AccountManagerV3/register/selfService/
2. Enter your member ID which is on your ID card
3. Enter name, DOP, and Zip Code
4. Now click next to enter email and other info such as password to validate
5. Now click on create account
6. Accept the terms and condition page
7. Your account is created, check your email for confirmation

Mercy Care OTC Login Issues

Please read the login tips to avoid login issues to Mercy Care:

1. Fill all the fields that are given with Red Asterisk
2. Username is just characters
3. Pass is maximum 60 characters at least 1 number and 1 uppercase letter
4. Remove cookies and caches to login properly
5. Get a stable internet connection for better browsing
6. Use an update internet browser

Mercy Care OTC Services Overview

Mercy Care OTC services are available to all eligible members.

1. You get a quarterly fixed amount
2. You can order online OTC products
3. Use the card at eligible retails stores
4. Can look at online catalogue
5. Order products by contacting customer service

Mercy Care OTC Mobile App Login

You can also use the mercy mobile app to login:

1. Click on the given link to install the app: https://play.google.com/store/apps/details?id=com.aetna.betterhealthmcrp&hl=en_US&gl=US
2. Click on login button to login with username and password in the same way
3. You can also register using the same way as above
4. You can navigate through the app to view your profile, OTC details, medications and prescriptions